Support operations

Support Tickets

Track buyer issues, vendor responses, onboarding delays and escalations.

Ticket Queue

Prioritized support and implementation tickets.

P1
SalesPilot CRM implementation support

TS-10031 · Aarav Traders · Vendor: CloudNexa

Onboarding
P1
LedgerMate Pro implementation support

TS-10030 · Nexa Design Studio · Vendor: FinCore Labs

Paid
P1
SecureGate Endpoint implementation support

TS-10029 · Prime Motors · Vendor: ShieldByte

Support Open
P1
StoreLaunch Suite implementation support

TS-10028 · UrbanKart · Vendor: ShopCraft

Renewal Due

SLA Health

Response and resolution snapshot.

Avg first response18m
Resolved this week24
Escalated tickets1
Vendor pending3